FAQ
Answers about Fleet Track PRO pricing, setup, inspections, defects and fleet management.
Fleet Track PRO helps UK fleets run daily vehicle walkaround checks, report defects with photos, track repair close-out, monitor MOT and tax dates, and keep managers informed from one platform.
Unlimited team members on every plan — drivers, managers, and fitters. You only pay per vehicle, not per user.
Monthly plans cancel anytime. Annual plans are paid upfront for 12 months; you can stop renewal, but unused months are not refunded.
Yes. Use the interactive phone demo on the homepage to click through a daily inspection. For a live walkthrough of your fleet size, message us on WhatsApp or use the Contact page. You can also start a 14-day free trial with no card required.
New companies sign up on this website by selecting Start 14-Day Free Trial — accounts and subscriptions can only be created on the web. You then set up your company and invite your team by email. Invited team members open their invite link to set a password, then sign in to the companion app on iOS or Android. Managers sign in to the web dashboard via Log in.
No. You can run Fleet Track PRO with standard smartphones and your web browser. Vehicles are added in the dashboard and selected in the app for inspections, defects, and workflow updates.
No. The app works for sole traders, partnerships, and limited companies.
Your subscription covers fleet management — vehicle inspections, defect workflow, MOT and tax tracking, and team management across the web dashboard and companion app.
Drivers use the iOS or Android app to complete a structured pre-use checklist and provide six walkaround photos covering the front, rear, both sides, interior and odometer. Each submitted inspection is timestamped and linked to the user and vehicle.
The driver records the issue, severity, description and available photo evidence. Managers are notified, the vehicle is shown as requiring attention, and the job can be tracked through open, scheduled, waiting-for-parts and completed stages.
Managers can view available MOT dates and tax status alongside each vehicle record, refresh DVLA information on demand, and receive seven-day warnings for approaching dates. The operator remains responsible for checking the official position and arranging renewals.
£8 per vehicle per month, with a minimum of 2 vehicles. Annual billing is £84 per vehicle per year (about £7 per month equivalent). See the Pricing page for the calculator and trial options.
Yes. The companion app runs on both Android and iOS and is used by your team day-to-day for vehicle inspections, defect logging, and workflow updates. Managers also get a web dashboard for analytics, team management, and billing.
Subscriptions are set up on the website only — the mobile app is a companion app and does not handle payment. Managers subscribe from the Pricing page or from the Subscription section of the web dashboard, using a card via our Stripe checkout. New companies get a 14-day free trial; no card is required to start the trial.
Yes. Cancel from Manage Billing in the web dashboard. Monthly plans can be cancelled anytime and access continues until the end of the current billing month. Annual plans are a 12-month term paid upfront at a discount — you can cancel the renewal at any time (so you won’t be charged again), but unused months within the paid year are not refunded.
Start with one vehicle and show drivers the short mobile inspection flow on a phone they already carry. The structured steps and required photos replace paper hand-ins, while managers can see completed submissions from the dashboard. We can help with a practical rollout plan by email or WhatsApp.
After cancellation, your company data remains for a reasonable period so you can reactivate if needed. You can request permanent deletion by emailing help@fleettrackpro.co.uk. See our Subscription Terms and Privacy Policy for retention details.
Most managers add vehicles and invite their first drivers within an hour. New companies get a 14-day free trial on the web — no card required — so you can test the full workflow before subscribing.
Data is stored in Firebase (Google Cloud) with encryption. Access is role-based: staff see only what they need; managers use the dashboard with company-scoped data.
Yes. Every plan includes unlimited team members, and we can provide tailored onboarding for larger fleet deployments. Contact sales@fleettrackpro.co.uk or use the Contact page to discuss your requirements.